Respect for your privacy is especially important to us. This Privacy Policy aims to define:

  • The way your personal information is collected and processed. ‘’Personal information’’ means any information that could identify you, such as your name, your mailing address, your email address, your location, and your IP address.
  • Your rights regarding your personal information
  • Data retention and transmission
  • If applicable, the website’s policy regarding cookies

Please note, we are not responsible for any use of your personal information you provide to third-party websites that may be accessed via this website. You are thereby responsible to review the privacy policy of any third-party websites that you use.

By using the Flosgrill website, you signify your consent to the collection, use, and disclosure of your personal information in accordance with this Policy. An individual may withdraw consent in whole or in part and at any time by sending an email to We will return or destroy your personal information within 5 days of receiving your consent to withdraw. Cookie information pages you have requested, and your IP address may also be recorded by us and/third parties from your browser as set out in this policy.

During your use of the Flosgrill website, you may be asked to voluntarily provide personal information (such as your personal name, email address, postal address, telephone number). By providing us with this information, you are required to consent to our using it in the manner described in this policy.

At the time of collecting any personal information, the purposes for such collection will be clearly identified by Flosgrill herein and/or at the time the information is gathered. In general, personal information collected may be used to process customers’ purchases of, or requests for, products and services (including without limitation to take and process take-out or delivery orders). To provide notice of and facilitate the operation of promotions and advertising campaigns, including contests, sweepstakes, and/or other promotional activities, to create awareness of FLOSGRILL products and services that may be of interest to customers. To maintain, improve, and analyze the Site, advertisements, and the products and services offered as well as respond to specific inquiries.

We may provide your personal information to our staffs, agents, and service providers for use in connection with matters relating to your use of the website and providing services to you, to bill you and process payments for the products and services requested by you, and as otherwise permitted by law. Flosgrill staff, agents, and service providers will agree to use your personal information only for the purposes for which it is provided to them and to protect the privacy of your personal information in a manner that is consistent with this Policy. If at any time you do not wish your personal information to be disclosed to certain or any other persons, please send your request to Should you breach our terms and conditions/terms of use, if required by law to disclose or share your personal data to comply with any legal obligation, we may disclose your organizations for the purpose of fraud protection and credit risk reduction. Any disclosure of personal information will be strictly controlled and made fully in accordance with the country’s legislation.

We retain your personal information for as long as is necessary to fulfill the purpose for which it was collected e.g. When you place an order through our website. We may retain your personal information for marketing and promotional purposes. Where you tell us that you no longer wish to receive marketing messages about Flosgrill products and services, we will keep this information about you until you tell us otherwise via email This is to ensure that we do not send you any further marketing communications in error.

COOKIES uses ‘’cookies’’, a technology that creates a small amount of information on a user’s computer or smartphone to permit our site to recognize future visits using that computer or smartphone. Cookies enhance the convenience and use of the website. For example, the information provided through cookies is used to recognize you as a previous user (you would not need to enter information every time) offer personalized page content and information for your use, and otherwise, facilitate your experience. You may choose to decline cookies if your computer or smartphone permits but doing so may affect your ability to access or use certain features of the website.

Here at Flosgrill, maintaining a safe space whilst you shop is especially important to us. We have taken reasonable steps to establish and implement physical, organizational, and technological security measures to protect personal information against loss or theft, as well as unauthorized access, disclosure, use, or modification. The Internet is not completely secure. We cannot guarantee the security of personal information transmitted through the Site or by email. Any transmission is at the individual’s own risk. We will however promptly notify individuals whose personal information is impacted by a privacy breach we may notify you electronically, in writing, or by telephone, if permitted to do so by law.

This Policy may be revised from time to time, we reserve the right in its sole discretion to do so. FLOSGRILL will notify individuals of changes by posting the Policy on the Site along with the effective date of such change(s), or by other appropriate means. If these changes are significant in nature.